
Authorized exercise
Define ownership, scope, audience, handling, and escalation before launch.
A phishing simulation is an authorized exercise that sends controlled, non-malicious messages to employees so an organization can practice threat recognition, observe supported actions, and plan targeted reinforcement.
Use the framework below to turn the concept into a repeatable, measurable employee-awareness workflow.
Clear definition • Practical steps • Measurable activity • Useful next actions

Campaigns
One connected awareness workflow.
Employee activity
One connected awareness workflow.
Follow-up training
One connected awareness workflow.
Reporting
One connected awareness workflow.
A phishing simulation is an authorized exercise that sends controlled, non-malicious messages to employees so an organization can practice threat recognition, observe supported actions, and plan targeted reinforcement.

Define ownership, scope, audience, handling, and escalation before launch.

Use relevant scenarios without imitating sensitive events in a harmful or deceptive way.

Review delivery, supported interactions, reporting, and trends in context.

Use results for education and improvement rather than public blame.
Choose the behavior or process the exercise should help evaluate.
Use role and risk context to define an appropriate group.
Schedule, monitor, and maintain a response plan.
Interpret results, assign learning, and document improvements.
Review the platform with your team's goals and requirements in mind.
Keep content relevant, simulations controlled, results interpreted in context, and follow-up actions documented. Avoid using a single click rate as a complete measure of employee risk.
Straightforward answers for security, IT, risk, and compliance teams evaluating an awareness program.
No. A legitimate simulation is authorized and controlled, and should not deploy malicious payloads or collect unnecessary sensitive data.

Bring phishing simulations, awareness training, employee activity, and reporting into one manageable workflow.