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Program Framework

Build a Security Awareness Training Program

A security awareness training program is a governed, ongoing process that identifies human-related risks, teaches expected behavior, provides practice, measures useful signals, reinforces learning, and documents improvement.

Use the framework below to turn the concept into a repeatable, measurable employee-awareness workflow.

Clear definition • Practical steps • Measurable activity • Useful next actions

Campaigns

One connected awareness workflow.

Employee activity

One connected awareness workflow.

Follow-up training

One connected awareness workflow.

Reporting

One connected awareness workflow.

Quick Answer

Build a Security Awareness Training Program

A security awareness training program is a governed, ongoing process that identifies human-related risks, teaches expected behavior, provides practice, measures useful signals, reinforces learning, and documents improvement.

Core Elements

What a Practical Approach Includes

Governance

Define ownership, objectives, policies, stakeholders, and data handling.

Risk-based curriculum

Map core and role-specific learning to relevant risks.

Practice

Use exercises and simulations that let employees apply knowledge safely.

Measurement

Track activity, reporting, feedback, incidents, and improvement actions.

Implementation

A Repeatable Process

  1. 1

    Baseline

    Understand audiences, risks, existing controls, and program maturity.

  2. 2

    Design

    Set objectives, curriculum, cadence, channels, and measures.

  3. 3

    Operate

    Deliver learning, simulations, communications, and support.

  4. 4

    Improve

    Review evidence and update content, controls, and processes.

See Phishmake in your workflow

Review the platform with your team's goals and requirements in mind.

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Next Steps

Connect Learning With Practice and Evidence

Keep content relevant, simulations controlled, results interpreted in context, and follow-up actions documented. Avoid using a single click rate as a complete measure of employee risk.

FAQ

Program Framework
questions

Straightforward answers for security, IT, risk, and compliance teams evaluating an awareness program.

Ownership varies, but effective programs usually coordinate security, leadership, HR, legal or privacy, IT, communications, and relevant business stakeholders.

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Operate Awareness as a Measurable Program

Bring phishing simulations, awareness training, employee activity, and reporting into one manageable workflow.