
Governance
Define ownership, objectives, policies, stakeholders, and data handling.
A security awareness training program is a governed, ongoing process that identifies human-related risks, teaches expected behavior, provides practice, measures useful signals, reinforces learning, and documents improvement.
Use the framework below to turn the concept into a repeatable, measurable employee-awareness workflow.
Clear definition • Practical steps • Measurable activity • Useful next actions

Campaigns
One connected awareness workflow.
Employee activity
One connected awareness workflow.
Follow-up training
One connected awareness workflow.
Reporting
One connected awareness workflow.
A security awareness training program is a governed, ongoing process that identifies human-related risks, teaches expected behavior, provides practice, measures useful signals, reinforces learning, and documents improvement.

Define ownership, objectives, policies, stakeholders, and data handling.

Map core and role-specific learning to relevant risks.

Use exercises and simulations that let employees apply knowledge safely.

Track activity, reporting, feedback, incidents, and improvement actions.
Understand audiences, risks, existing controls, and program maturity.
Set objectives, curriculum, cadence, channels, and measures.
Deliver learning, simulations, communications, and support.
Review evidence and update content, controls, and processes.
Review the platform with your team's goals and requirements in mind.
Keep content relevant, simulations controlled, results interpreted in context, and follow-up actions documented. Avoid using a single click rate as a complete measure of employee risk.
Straightforward answers for security, IT, risk, and compliance teams evaluating an awareness program.
Ownership varies, but effective programs usually coordinate security, leadership, HR, legal or privacy, IT, communications, and relevant business stakeholders.

Bring phishing simulations, awareness training, employee activity, and reporting into one manageable workflow.